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Troubleshooting & FAQ
Find solutions to common issues and answers to frequently asked questions
FAQ- General Questions
- How to enable 3rd-party cookies in Google Chrome Browser
- Why is my end date in SmartPM different from my schedule?
- I Can't Find an Answer, Where Can I Send My Questions To?
- My Project Dashboard looks weird, blank, or is not acting correctly, why?
- What is Float?
- What do the Different Activity Bar Colors Mean?
- How to Turn Off Email Notifications
- Where's My Critical Path?
- SmartPM Parameters for Asta PowerProject
- Microsoft Project- 'Update Project' tool
- Microsoft Project- 'Mark on Track' tool
- Primavera P6 - 'Schedule' Tool
- How do I access my projects Rebaseline model?
- Date Formats
- How to Add Your Logo to SmartPM Reports
- SSO Integrations Supported by SmartPM
- SmartPM Key Terms Glossary
- Why is the data date red in the company dashboard?
- Why is a delayed activity not showing on the delay table?
Error Messages
- Error: Multiple Projects found in .XER Files
- Error: Circular Logic
- Error: The data date for the project must be specified. (Microsoft Project - Status Date)
- Error: Multiple schedules with the same data date.
- Error: Multiple projects found in the XER File. When There Should be Only One Schedule per Update