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Troubleshooting & FAQ

Troubleshooting & FAQ

Find solutions to common issues and answers to frequently asked questions

FAQ- General Questions

How to enable 3rd-party cookies in Google Chrome Browser

Why is my end date in SmartPM different from my schedule?

I Can't Find an Answer, Where Can I Send My Questions To?

My Project Dashboard looks weird, blank, or is not acting correctly, why?

What is Float?

What do the Different Activity Bar Colors Mean?

How to Turn Off Email Notifications

Where's My Critical Path?

SmartPM Parameters for Asta PowerProject

Microsoft Project- 'Update Project' tool

Microsoft Project- 'Mark on Track' tool

Primavera P6 - 'Schedule' Tool

How do I access my projects Rebaseline model?

Date Formats

How to Add Your Logo to SmartPM Reports

SSO Integrations Supported by SmartPM

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Error Messages

Error: Multiple Projects found in .XER Files

Error: Circular Logic

Error: The data date for the project must be specified. (Microsoft Project - Status Date)

Error: Multiple schedules with the same data date.

Error: Multiple projects found in the XER File. When There Should be Only One Schedule per Update

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Data Integrity & Fixes

SmartPM Auto-Imports

Prepping Microsoft Project for Import

SmartPM Re-Baseline Engine

FAQ- SmartPM Features

How SmartPM Handles Lags Using Elapsed Days

How Does SmartPM Calculate Compression?

SmartPM's Approach to Negative Float and Accurate Critical Path Management

Link to SmartPM API

SmartPM Data Processing - Shared Servers vs. Dedicated Servers

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